Questions
- A L2 or L3 (BRCC) charging gun got stuck in your EV's charger opening ? What should I do to disconnect it ?
- The charging door got blocked because of the snow or ice build up. What should I do to open it ?
- If I have a flat tire, where is my spare tire located ?
- How to repair a flat tire ?
- What will happen if I accidently press the shift button while I am driving ?
- Mon VÉ / PHEV est complètement déchargé. Qu'est-ce que je dois faire pour ouvrir la porte de la charge pour me brancher ?
- Where are the high voltage battery connectors and wires located ? Should they be disconnected in case of an accident ?
- Can you schedule charging deactivation at the end of the charging session ?
- If the charging gun is stuck in the charging door ? How can I remove it ?
- Is it possible to lock the vehicle if the key is inside the car ?
- My car key doesn't work. I can't unlock my vehicle with the smart key. What should I do ?
- Is there a warning sound that occurs if you leave your vehicle that is still on (started) ?
Réponses
- Response
To disconnect it, pull on the cable that manually disconnects the mechanism. It is located under the rear trunk lid. The following video shows you how to do it :
- Vidéo : How to release a stuck charging gun
- Response
- Vidéo : How to open a frozen charging door ?
- Response
There is no a spare tire in your EV you have a Tire Mobility Kit which includes:
- compressor
- sealant bottle
The Tire Mobility Kit is placed under the luggage tray. The Tire Mobility Kit is a temporary fix to the tire and the should be inspected by a specialist as soon as possible.
ATTENTION! Remember that you can always use the Hyundai roadside services which are accessible at all times in all the provinces of Canada and all over the United States for a period of 5 years / unlimited km after the date of purchase for all 2015 models and later
Click this link to find out more information about the Hyundai roadside assistance
ATTENTION! Please watch a video which explains how to temporarily fix a flat tire using the Tire Mobility Kit
- Response
If your vehicle is in motion and you are trying to change gear, the vehicle will not accept your command. The driver should always press the brake pedal to shift the gear. If you happen to accidentally press the shift button while in motion the following messages will appear on the LCD display:
Press brake pedal to change gear
The driver should press the brake pedal to shit the gear.
Shifting conditions not met
The driving speed is too fast to shift the gear. Decrease the vehicle speed or slow down before shifting the gear.
Shift to P after stopping
The driver is trying to shift the gear to P (PARK) while the vehicle is moving. Stop the vehicle before shifting to P (PARK).
Shift button held down
This message appears when the shift button is continuously pressed or there is a problem with the button.
- Réponse
To disconnect it, pull on the cable that manually disconnects the mechanism. It is located under the rear trunk lid. The following video shows you how to do it :
- Vidéo : How to manually open the charging door
- Where are the high voltage battery connectors and wires located ? Should they be disconnected in case of an accident ?
- Response
Les premiers répondants sont maintenant formés et connaissent la façon de l’intervention. Les pompiers peuvent en tout temps consulter des documents concernant l’intervention pour les véhicules électriques ou hybride dépendamment de la marque du véhicule impliqué pour voir où sont situés les systèmes électriques et comment les désactiver.
First responders are now trained and know how to intervene. Firefighters can consult documents relating to intervention for electric or hybrid vehicles at any time, depending on the make of the vehicle involved, to see where the electrical systems are located and how to deactivate them.
ioniq électrique 2019/2020
ioniq hybride rechargeable 2020
sonata hybride rechargeable 2019
Kona électrique 2020
- Vidéo : The high voltage battery connectors and wires in IONIQ 2020
- The high voltage battery connectors and wires in KONA 2020
- Can you schedule charging deactivation at the end of the charging session ?
- Réponse
- Vidéo : Charging deactivation at the end of the charging session
- Response
To disconnect it, pull on the cable that manually disconnects the mechanism. It is located under the rear trunk lid. The following video shows you how to do it :
- Vidéo : How to release a stuck charging gun ?
- Response
- Vidéo : A warning sound that occurs if the key is forgotten in the car
- Réponse
- Vidéo : How to manually unlock your car without using the smart key
- Reponse
- Vidéo : A warning sound that occur when you leave your car on (running)