Questions
- How do I charge my vehicle at the charging station?
- I would like to know the pricing of the different EV public charging networks.
- Does the Application Waze show charging stations (GPS navigation)?
- How to charge my EV / PHEV with the 120V socket?
- For how long can we leave our EV/Phev plugged at the public charging station ?
- Can you schedule charging deactivation at the end of the charging session ?
- How long does it take to recharge my Electric vehicle ?
- A charging station 240V | 30A ou 40A, which one is going to recharge faster ? 30A or 40A ?
- If I leave my EV / PHEV inactive for a long period of time (e.g. 3 months). Do I have to charge my EV / PHEV to 100% beforehand?
- I never fully charge my EV's battery. Can this cause problems ?
- Can I use TESLA charging stations to recharge my EV/ Plug-in (Ioniq, Kona, Sonata) ?
- Is it possible to start my electric vehicle while it is being charged (plugged ) ?
- How can I check if my car is being charged ?
- How much does it cost to fully charge me EV with the 120V outlet ?
- When it is cold outside (e.g. -20 ° C) and you use the heating in your PHEV throughout your journey.Is the EV mode active or only the electric motor runs all the way because of the heating?
- Is there a way to know the mileage done in electric mode only on the PHEV model ?
- If I leave my PHEV (filled with gas) unused for two months, do I have to leave it plugged with 120V for all this time ? Or is it better to charge it fully and leave it unplugged ? Does 12V battery play a role in this situation ?
- Could you explain the 'Electricity consumption (Energy information)' section in the EV mode application on the infotainment system screen
- How do I charge my vehicle at the charging station?
- Response
Currently, in the province of Quebec we have four main public network of charging stations for electric vehicles.
The Electric Circuit
The very first and largest public charging network in Quebec, availabe everywhere in the province (17 regions). It is also now availbale in the Eastern Ontario.
The Electric Circuit is interoperable with FLO. It means that being a member of The Electric Circuit allows you to use the charging stations of FLO in the East and Ouest of Canada.
The charging stations work with cards and mobile applications.
You must first register with the network to use this service. The member's card covers the stations of The Electric Circuit and those of the charging network FLO. In addition, the Circuit Electric membership covers technical support from CAA-Québec.
Electric Circuit website: lecircuitelectrique.com
FLO
is in the midst of a full expansion in Quebec and Ontario.
FLo interoperable with the Electric Circuit. It means that being a member of FLO allows you to use the charging stations of the Electric Circuit in the East and Ouest of Canada.
The FLO charging stations work with both: cards and mobile applications.
!The FLO members can use the charging stations of the charging network ChargePoint (in the U.S and Canada) and Charge Network (New Brunswick) with NO additioanl fees (only with mobile application, a physical card can't be used.).
You must first register with the network to use this service. In addition, the FLO membership covers technical support from CAA-Québec. The member’s card covers stations in the Electric Circuit and Flo charging stations.
FLO website: flo.com
EVduty
The latest charging network that is developping at a fast pace.
The charging stations work only with mobile applications. There are no physical cards.
Evduty website : evduty.elmec.ca
Petro - Canada
Petro-Canada installed ev charging stations all along the Trans-Canada Highway. They have a charger every 250 km or less from Halifax, N.S to Victoria, B.C.
Methods of Payment: • Debit • Credit • Apple Play • Google Play
Applications to search for charging stations:
Petro-Canada website : Petro-Canada | Transcanadienne électrique
- I would like to know the pricing of the different EV public charging networks.
- Response
The table below presents the main differences between the four ev public charging networks.
* ! The bill is calculated based on the total time connected to the station, not the duration of the charge of the total energy transfer. The price is billed by the minute. For example: 12 $/h = $0.20 per minute.
Electric Circuit | Flo | EV Duty | Petro-Canada | |
---|---|---|---|---|
Level 2 7.2 kW / 240V |
1$/h or 2.50$ unlimited |
1$/h or 2.50$ unlimited |
0$/h or $2/h (depends on the charging station ) |
|
Level 3 50 kW / 400V /BRCC |
11.78$/h | 11.78$/h | 10$/h | 12$/h |
Method of payment |
Card or Mobile App |
Card or Mobile App |
Mobile App |
Debit / Credit / Apple Pay / Google Pay |
Interoperable with | FLO |
Electric Circuit Charge Point(Canada and U.S) Charge Network (New Brunswick) |
- | - |
Coverage | Quebec,Ontario | Quebec, Ontario, New Brunswick | Quebec |
Trans-Canada Highway From Nova Scotia to British Columbia |
The table below presents the main differences between the four ev public charging networks.
* ! The bill is calculated based on the total time connected to the station, not the duration of the charge of the total energy transfer. The price is billed by the minute. For example: 12 $/h = $0.20 per minute.
Electric Circuit
Level 2 7.2 kW / 240V |
1$h 2.50$ unlimited |
---|---|
Level 3 50 kW / 400V/BRCC |
11.78$ |
Method of payment | Card or Mobile App |
Interoperable with | FLO |
Coverage | Quebec,Ontario |
FLO
Level 2 7.2 kW / 240V |
1$h 2.50$ unlimited |
---|---|
Level 3 50 kW / 400V /BRCC |
11.78$ |
Method of payment | Card or Mobile App |
Interoperable with | Electric Circuit
Charge Point(Canada and U.S) Charge Network (New Brunswick) |
Coverage | Quebec, Ontario, New Brunswick |
EVduty
Level 2 7.2 kW / 240V |
0$h or 2$/h
(depends on the charging station ) |
---|---|
Level 3 50 kW / 400V / BRCC |
10$/h |
Method of payment | Mobile App |
Coverage | Quebec |
Interoperable with | - |
Petro-Canada
Level 2 7.2 kW / 240V |
|
---|---|
Level 3 50 kW / 400V / BRCC |
12$/h |
Method of payment | Debit / Credit/ Apple Pay / Google Pay |
Coverage | From Nova Scotia to
British Columbia |
Interoperable with | - |
- Does the Application Waze show charging stations (GPS navigation)?
- Response
Non, Waze doesn't spot charging stations .
To find charging stations please use the following mobile applications:
Mobile application ChargeHub
This application allows you to find charging stations of ALL the Ev charging networks.
ChargeHub website: chargehub.com
Mobile application PlugShare
This application allows you to find charging stations of ALL the Ev charging networks.
PlagShare website: www.plugshare.com
Mobile application Electric Circuit
This application allows you to find charging stations of the Electric Circuit ev charging network.
Electric Circuit website: lecircuitelectrique.com
Mobile application FLO
This application allows you to find charging stations of the FLO ev charging network.
FLO website: flo.com
Mobile application EVduty
This application allows you to find charging stations of the EVduty ev charging network.
Evduty website : evduty.elmec.ca
- How to charge my EV / PHEV with the 120V socket?
- Response
- Video : charging at 120V
- Can you schedule charging deactivation at the end of the charging session ?
- Réponse
- Video : Charging deactivation at the end of the charging session
- For how long can we leave our EV/Phev plugged at the public charging station ?
- Response
If there is no a road sign that indicates a time limit for a charging session you can leave your car plugged until it is fully charged.
- A charging station 240V | 30A ou 40A, which one is going to recharge faster ? 30A or 40A ?
- Réponse
The Level 2 (240V) range in power at 40A will charge faster than the one at 30A.
- How long does it take to recharge my Electric vehicle ?
- Response
The charging time may vary depending on many conditions, among which are the following:
- the generation of the battery
The electric vehicles 2020 with the next-generation battery take longer to charge comparing to the first generation electric vehicles. There two main reasons:
* a new battery is bigger ( 38,3KW vs 28KW)
*protection of the battery
- the outside air temperature
For example, during a heat wave, if the battery is very hot it will take longer to recharge your vehicle.
- the state of the charging station
For example, if maintenance has not been carried out on a charging station and it operates at 60% of its capacity, the charging time may be longer.
- etc.
The tables below show the approximate time that it takes to fully recharge electric vehicles:
2020 IONIQ EV / 2020 KONA EV
50 KW / 400V / L3 / BRCC | 1 hour |
---|---|
7.2 KW / 240V / L2 | 6h 30mins |
120V | 33 hours |
2019 IONIQ EV
50 KW / 400V / L3 / BRCC | 23 minutes |
---|---|
7.2 KW / 240V / L2 | 4h 30mins |
120V | 24 hours |
IONIQ PLUG-IN / SONATA PLUG-IN
7.2 KW / 240V / L2 | 2h 30 mins |
---|---|
120V | 13 hours |
- Video : Info on the energy
- If I leave my EV / PHEV inactive for a long period of time (e.g. 3 months). Do I have to charge my EV / PHEV to 100% beforehand?
- Response
- Video : EV charging before an inactive period
- Can I use TESLA charging stations to recharge my EV/ Plug-in (Ioniq, Kona, Sonata) ?
- Response
Non, Tesla Supercharger stations are intended only for owners of Tesla electric cars.
- I never fully charge my EV's battery. Can this cause problems ?
- Response
The manifacturer recommends charging your battery fully (100%) ONCE a month to extend the life of the battery. It is recommended to stay charged between 20% and 80% for the rest of the time.
- Video : 100% battery charge
- How can I check if my car is being charged ?
- Response
The following indicators can tell you that you vehicle is being charged:
- Charge indicator lamp is lit up
- BlueLink app shows if your vehicle is being charged
- Charging network apps indicate if the charging is active (Charging network apps)
- Is it possible to start my electric vehicle while it is being charged (plugged ) ?
- Response
No, it it impossible to start the vehicle while it is being charged.
- How much does it cost to fully charge me EV with the 120V outlet ?
- Response
The exact cost depends on many factors that are related to the electricity.
The table below presents the approximate cost. For our calculation model, we took Rate D of Hydro-Quebec ( an advantageous rate for residential and farm customers)
- Price applicable to energy consumed up to 40 kWh times the number of days in the consumption period (1st tier): 6.08¢/kWh
- Price applicable to remaining energy consumed (2nd tier): 9.38¢/kWh
ATTENTION! Hydro-Quebec does not bill based on your daily consumption. They take into account your total consumption during the consumption period, which is more beneficial for you. That is why we use the first price tier of 6,08 ¢. You can adjust your calculations according to your energy consumption.
You can find out more information about Hydro-Quebec’s rates and conditions on their website: tarif D
Rate D (1sttier) 6,08 ¢/kWh |
|
---|---|
IONIQ EV 2019 (28 kWh) | 1.9$ |
IONIQ EV 2020 (38,3 kWh) | 2.6$ |
KONA EV (64 kWh) | 4.35$ |
IONIQ PLUG-IN (8.9 kWh) | 0.60$ |
SONATA PLUG-IN 2020 (1.62 kWh) | 0.11$ |
Example: IONIQ EV 2019 (28kw) → 28kw ∗ 0.068 = 1.9$ → An approximate cost for a full charge of the 28KW battery is 1.9$
- When it is cold outside (e.g. -20 ° C) and you use the heating in your PHEV throughout your journey.Is the EV mode active or only the gas engine runs all the way because of the heating?
- Response
At – 20 ° C degrees, the gas engine will run all the way. The electric motor is still running, but with the support of the gas engine.
- Is there a way to know the mileage done in electric mode only on the PHEV model ?
- Response
No, unfortunately, it it impossible to know the mileage done in electric mode only on the PHEV model.
- If I leave my PHEV (filled with gas) unused for two months, do I have to leave it plugged with 120V for all this time ? Or is it better to charge it fully and leave it unplugged ? Does 12V battery play a role in this situation ?
- Response
To keep the battery charged for two month, you can isntall a smart battery charger that will maintain the battery while you are away. You can acquire a smart battery charger at Hyundai Cowansville. The 12V battery only recharges when the combustion engine is running. It is not supported by the 8.9 kWh battery.
- Could you explain the 'Electricity consumption (Energy information)' section in the EV mode application on the infotainment system screen
- Response
- Video : Electricity consumption (Energy Information)